Boost Productivity & Customer Service with VoIPStratus Cloud PBX
As well as better collaboration and improved efficiency of employees, VoIPStratus PBX provides the features and tools you need to boost your customer service and support. The inbuilt call center software includes features such as interactive voice response (IVR), call recording, click to call, call routing, wallboard, queues and more. Enhance the communication and workflow of your call center agents and improve the customer experience.
With advanced features all included with the VoIPStratus Cloud PBX, there’s no need for costly third-party add-ons or expansions. With a familiar IT helpdesk support model at your disposal, we are here to help make your transition to Cloud Business VoIP a simple one.
System Upgrades – Fully Managed by VoIPStratus
VoIPStratus is an easy “seamless” cloud pbx that unlocks powerful features to allow your business to run more efficiently. While improving your customer service experience with many features you typically have to pay extra for, VoIPStratus provides at no extra charge. Our Desktop App, Mobile App, and custom dashboard, makes for a Business phone system worth considering.
Manage staff performance with advanced call reports
Secure Chat System for internal messaging, Desktop screen sharing for customers and or Conference calling for up to 100 participants!
Android & iOS application included.
Free Canada wide calling at no charge.
DevOps / Integration
Contact our DevOps team for Cloud PBX integration into existing CRMs or ERP platforms
VoIPStratus is built using the most popular pbx system; ASTERISK was built as an open source framework for building communications applications. VoIPStratus has taken the best features of ASTERISK and turned an ordinary phone system into a communications ecosystem. VoIPStratus powers IP PBX systems, VoIP gateways, conference servers and other custom solutions into the cloud. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide.
Click-to-Call – Launch calls straight from the CRM application
Call Pop-ups – Calls are automatically linked to a customer record
Call Journals – All calls are logged as call records in the CRM
Integrates with Salesforce, Office 365, Google Contacts and more
Flexibility, Mobile and Desktop integration, Chat, Conference Calling, and More
We offer advanced IVR and Call Routing technology previously only available to enterprises. Get additional queue strategies and WebRTC web conferencing for free for up to 100 participants at an affordable price.
Hosted; Customers can hang up and keep their position in the queue
Inbuilt Fail Over functionality
View the presence of colleagues in remote offices
Implement a full blown Contact Center at a fraction of the cost
Slash your phone bill
and communications costs
Never miss a Call
Android & iOS apps
Self Installation & Management
DNSnetworks Canada, US or Mexico
VM Server or Appliance